Last updated: 2/27/2026
This privacy policy describes how we collect, use, and protect your information when you use our website as a customer or a bus operator.
1. Information We Collect
We collect information you provide directly to us.
- For Customers: Name, email, phone number, and trip details (pickup/drop-off locations).
- For Operators: Business name, contact details, and professional documentation including CTP licenses, insurance policies, and vehicle permits.
2. How We Use Your Information
We use the information we collect to:
- Facilitate quotes and bookings between customers and bus operators.
- Process and fulfill transportation requests.
- Verify the credentials and safety standards of our bus operators.
- Improve our website and customer support experience.
3. Information Sharing
We do not sell your personal information. However, to fulfill our service as a marketplace, we must share data between parties:
- Customer Data: Shared with the selected Operator to coordinate the trip.
- Operator Data: Shared with the Customer to provide vehicle and driver identification for safety.
- Service Providers: We may share data with third-party providers (like payment processors) who agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal and business information against unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to access, update, or delete your personal information at any time.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
7. Changes to This Policy
We may update this policy periodically. We will notify you of changes by updating the date on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@transportedigital.com
